Arsenal have confirmed detailed ticketing and accessibility arrangements for their upcoming Champions League home match against Sporting Lisbon, scheduled for April 15 at the Emirates Stadium. The fixture, set for an 8:00pm kickoff, has been classified as a Category A match, reflecting high demand and premium pricing. The club has outlined a structured process to ensure fair access for supporters, including those requiring disability assistance. As part of the season ticket structure, the game is included in both Platinum and Avenell packages, while additional allocation systems have been introduced to manage demand and maintain stadium security standards.
Supporters enrolled in the Gold Disability Access membership who opted into the 2025 to 2026 Cup Scheme will have payments automatically processed on March 20 using their registered card details. In cases where payment fails, affected members will still be given priority access to secure their seats during a designated booking window without any additional fees. Season ticket holders who did not enroll in the Cup Scheme will have the opportunity to purchase their reserved seats between March 23 and March 26 through their online accounts, ensuring that long term supporters retain access before general allocation phases begin.
The club has also clarified the process for different categories of season ticket holders. Those with a 23 game Gold Disability Access season ticket will have direct access to their usual seats during the priority window, while holders of a 19 game package must enter a ballot system to secure tickets, as European matches are not included in their plan. Arsenal have emphasized that personal assistant tickets will be processed separately following confirmation of the main ticket purchase, ensuring that accessibility requirements are met without disrupting the primary booking flow.
Strict eligibility rules have been introduced to maintain fairness and prevent misuse of ticket allocations. Arsenal confirmed that only members who held accounts before January 19, 2026, will be eligible to purchase tickets or participate in the ballot process. Any application submitted using accounts created after this date will be automatically invalidated, including group entries. In addition, ticket transfers will be restricted to recipients whose accounts were also established before the same deadline, reinforcing efforts to prioritize genuine supporters and reduce unauthorized resale activity.
The ballot process for eligible members will open on March 24 at midday and close on March 27 at midday, with all applicants notified of their status via email the evening of the same day. Successful applicants will then gain access to a dedicated booking window starting March 30, with a strict deadline of March 31 to complete their purchase. Arsenal have advised supporters to ensure that any additional members are properly linked within their network accounts before attempting to buy multiple tickets, as this is required for a smooth transaction process.
This structured ticketing approach reflects growing demand for high profile European fixtures and highlights the club’s efforts to balance accessibility, fairness and security. With the match expected to attract significant attention, both on and off the pitch, Arsenal’s detailed planning aims to deliver a controlled and inclusive experience for supporters attending one of the most anticipated games of their season.
