Cost of Living
May 14, 2017
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Grocery Stores Introduce “Emotional Pricing” Based on Customer Facial Expressions

Smiles lower costs while frowns add surcharges at checkout. A Bold Retail Experiment Supermarkets in Europe and Asia have begun rolling out “emotional pricing” systems, where the cost of groceries depends on customers’ facial expressions at checkout. Shoppers who smile are rewarded with discounts, while those who frown face higher prices. The technology uses AI-powered […]